Bingley Media – Commercial Content Terms & Conditions

These terms apply to commercial photography, video, social content, ad creative and retainer work for businesses booked with Bingley Media. Property marketing work is covered by our separate Property Terms.

1. About us and definitions

  1. Bingley Media ("we", "us") is the trading name of JSB Creative Ltd, a company registered in England and Wales (company number 17196530), whose registered office is at 3c Suite 3, The Maltings, Hoe Lane, Ware, Hertfordshire, SG12 9LR. Director: Jack Bingley. Contact: jackbingleymedia@gmail.com · 07908832637.

  2. Client ("you") means the business or organization that books the work.

  3. Content means all photographs, video, audio, graphics and edited deliverables we create for you.

  4. Agreement means these terms together with the quote, proposal or retainer agreement. If they conflict, the quote, proposal or retainer agreement wins.

  5. These terms are for business clients. If you book as a private individual, we will provide our consumer terms, which include your statutory cancellation rights.

2. Quotes, payment and late payment

  1. Quotes are valid for 30 days. A booking is confirmed once you accept the quote in writing and pay the deposit. By booking, you accept these terms.

  2. We are not currently VAT registered, so no VAT is charged.

  3. One-off projects: a 50% deposit secures the date. The balance is due within 7 days of delivery and before final files are released.

  4. Retainers are billed monthly in advance and must be paid before that month's work starts.

  5. Third-party costs (models, venues, equipment hire, permits, props) are agreed in advance and paid before the shoot.

  6. Travel: jobs within 20 miles of CB9 are included. Beyond that, travel is charged at £0.45 per mile for the round trip. Parking, tolls, public transport and any accommodation are charged at cost. Travel costs for overseas projects are paid in advance.

  7. Late payment: we may charge statutory interest and fixed compensation under the Late Payment of Commercial Debts (Interest) Act 1998. Interest is 8% a year above the Bank of England base rate. Compensation is £40, £70 or £100 per invoice depending on the amount owed.

  8. Unpaid invoices: if an invoice is unpaid 7 days after its due date, we will send a reminder and may pause all work, including retainer deliverables and ad management. If it is still unpaid 14 days after its due date, we will send a final notice. If it remains unpaid 7 days after that notice, we may: (a) require the Content to be removed from all channels and paused in any live ads, as the license in section 5 only applies once paid; (b) end any retainer, with fees for work already done still payable; (c) require payment in advance for any future work; and (d) pass the debt to a collection agency or make a claim through the County Court. You will be liable for our reasonable costs of recovering the debt, in addition to the interest and compensation above.

  9. The license in section 5 starts only once the relevant invoices are paid in full.

3. Cancellations, rescheduling and your responsibilities

  1. Cancellation by you:

  • More than 7 days' notice: the deposit is kept, but it can be moved to a new date within 3 months.

  • 2 to 7 days' notice: the deposit is kept.

  • Less than 48 hours' notice or no-show: 75% of the project fee.

  1. You may move a shoot once without charge with more than 7 days' notice. Later changes incur a rescheduling fee of 25% of the project fee.

  2. If a shoot cannot go ahead because of severe weather, illness or events outside either side's control, we will agree a new date in good faith and carry the deposit over.

  3. We may reschedule because of illness, equipment failure or safety concerns. If we cannot offer a suitable new date, we will refund anything you have paid for that shoot.

  4. You are responsible for:

    1. securing locations, permissions, and anyone appearing on camera

    2. getting consent from staff, customers and members of the public you arrange to appear, and telling us about anyone who must not be filmed

    3. having the location ready and people available at the agreed time

    4. providing brand assets, logos, music licenses and approvals on time

    5. site inductions and PPE where needed, such as on construction sites or in industrial settings

  5. If delays you cause shorten the shoot, we will deliver what we can in the time available, with no refund.

4. Delivery, revisions and file storage

  1. Turnaround: standard delivery is 2–4 weeks from the shoot, depending on the volume of content. Larger batches, such as retainer months with 10 or more videos, may be delivered in stages. Any different timescale will be stated in your quote or retainer agreement.

  1. Turnaround starts once the shoot is complete and we have everything we need from you. Express delivery is available for a fee of 25% where possible.

  2. Revisions: two rounds of reasonable changes are included if requested within 5 working days of delivery. Changes that alter the brief (new scripts, reshoots, different music or a new structure) are quoted separately.

  3. Further rounds are charged as stated in your quote or retainer agreement.

  4. Content is approved once you sign it off in writing, or 10 working days after delivery if we have not received feedback.

  5. We keep project files for 12 months after delivery. After that we may delete them, and we cannot guarantee re-supply.

5. License, copyright and usage

  1. We own the copyright in all Content unless we agree otherwise in writing. Once you have paid in full, we grant you a non-exclusive, non-transferable license to use it as set out below.

  2. Standard license: use by your business on your website, social media (organic and paid, including Meta, TikTok, YouTube, LinkedIn and Google), email, presentations and print, for 24 months from delivery.

  3. You may crop, resize and add captions, subtitles or text to fit each platform. Other changes, such as re-editing, recoloring, filters or AI alterations, need our written agreement.

  4. Not included without our written agreement: TV, cinema or out-of-home advertising (billboards, transport); selling, sublicensing or giving the Content to another business; and use by a parent, franchise or sister company.

  5. Extended licenses, including exclusive use, longer terms or full copyright transfer, are available and quoted on request.

  6. If the Content is used outside the license, we may charge our standard license fee for that use, in addition to any other rights we have.

  7. Unedited footage and RAW files are not included. If you need them, they can be bought for 50% of the shoot fee.

  8. You are responsible for the claims you make in adverts that use our Content, and for having rights to any material you supply to us (logos, music, footage).

6. Retainers and ad management

  1. A retainer covers only the deliverables, shoot days, platforms and formats listed in the retainer agreement. Anything else is quoted separately.

  2. Retainers have a minimum term of 3 months. After that, either side may end the retainer with 30 days' written notice.

  3. Unused shoot days or deliverables do not roll over to the next month unless we agree in writing, usually because we caused the delay.

  4. We may review retainer prices once every 12 months, with 30 days' written notice.

  5. Ad management, where included, covers ad creative, campaign setup and monitoring as stated in the agreement. You own and pay for the ad accounts and ad spend directly, unless agreed otherwise.

  6. You approve budgets and targeting. We are not responsible for spend resulting from platform errors or budgets you approved.

  7. We are not liable for ads being rejected, accounts being restricted or performance changing because of platform policies, account history or anything done on your side.

  8. Results: ad and content performance depends on factors outside our control, including budget, targeting, your offer, the market and platform algorithms. We do not guarantee leads, sales, reach or return on ad spend, and results are not grounds for a refund.

7. Creative control, privacy, portfolio and liability

  1. Creative control: we lead on filming and editing style unless you give specific direction in writing before the shoot. Personal taste is not grounds for a refund once work has started; your revision rounds are there for that.

  2. Drone work follows UK Civil Aviation Authority rules. We hold a CAA Operator ID, a Flyer ID and an A2 Certificate of Competency. The pilot may cancel or move a flight for weather, airspace or safety reasons at no charge to either side.

  3. Data protection: we handle personal data in line with UK GDPR and our privacy notice, available on request.

  4. Portfolio use: we may show the Content, and anonymized results (such as views or leads), on our website, social media and marketing. If anything must stay confidential, tell us in writing before the shoot.

  5. Insurance: we hold public liability insurance of £1 million and drone liability insurance.

  6. Our liability: our total liability for a project is limited to the fees paid for it (for retainers, the fees paid in the previous 3 months). We are not liable for indirect losses, such as lost profits, revenue or business opportunities.

  7. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot legally be limited.

  8. You indemnify us against claims arising from your misuse of the Content, or from material or claims you supply.

8. General

  1. Either side may end the agreement immediately by written notice if the other seriously breaches it and does not fix the breach within 14 days of being asked. Fees for work already done remain payable.

  2. We may use trusted subcontractors (such as second shooters or editors), and we remain responsible for their work.

  3. These terms, with your quote, proposal or retainer agreement, are the whole agreement between us. Changes must be agreed in writing.

  4. If any part of these terms is found unenforceable, the rest still applies.

  5. We may update these terms. Changes do not affect work already confirmed, but apply to retainers from the next billing month after 30 days' notice.

  6. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.